Sustainable Choices: Bento Lab Seconds

Support sustainability: By choosing a cosmetic second, you’re helping to reduce waste and support our mission to rescue parts from landfill. It’s a small step towards a more sustainable future.

Same great functionality: Enjoy all the features and performance of a brand-new Bento Lab. The cosmetic flaws do not affect the device’s functionality or reliability.

Satisfaction guaranteed: If you’re not happy with the unit you receive, we’ll exchange it at no additional shipping cost. We’re committed to ensuring you’re completely satisfied with your purchase.

What is a Bento Lab ‘second’?

A Bento Lab ‘second’ is a brand-new device that works perfectly, but has plastic parts with cosmetic imperfections. These flaws don’t affect the lab’s performance or reliability, so you still get all the features of Bento Lab at a reduced price. Plus, by choosing a ‘second,’ you’re supporting sustainability by helping us reduce waste.

We build every Bento Lab ‘second’ with the same care and components as our standard units. The only difference is that we use plastic mouldings with ‘cosmetic imperfections.’ These imperfections might be on the main case, gel box, or screen cover. Rest assured, the functionality meet the same high standard we bring to all Bento Lab units.

What is an imperfection?

Check out the photos provided to see examples of typical imperfections. We categorise imperfections into 4 types: scratches, marks, dents or impurities. 

Unfortunately we don’t have the capacity to photograph and advertise each individual unit. We have included examples of a range of different imperfections we would allow for the ‘second’ classification.

Please keep in mind that these are photos. While we’ve done our best to capture these flaws accurately, they may appear differently in person.


#1 Impurity / black line on plastic
#2 Impurity in plastic
#3 Dent mark in plastic case
#4 Scratch on transilluminator plastic
#5 Mark on case plastic
#6 Scratch on plastic

Ask us

How noticeable are the imperfections?

Imperfections are purely cosmetic, such as small scratches or discolourations. We think the cosmetic flaws are minor, and we use the Bento Lab seconds ourselves.

Will the imperfections affect the product’s performance?

Absolutely not. The functionality and performance of Bento Lab is not affected.

Can I return a second if I’m not satisfied?

Yes, of course. If you are not happy with the Bento Lab you receive, we will exchange your Bento Lab free of shipping charge. We really want you to be happy with the end result.

What is the warranty?

All our Bento Lab seconds come with the same warranty and guarantee as the usual Bento Lab. If you have any issues, we will do everything we can to help you.