Bento Lab is designed to match or exceed the performance of traditional thermocyclers. Our users have achieved equivalent results on Bento Lab compared to Bio-rad thermal cyclers.

Temperature is controlled using industry-standard peltier modules, for high accuracy and speed. The Bento Lab peltier modules are specifically designed for robustness in thermo-cycling applications. For accurate temperature measurements, Bento Lab uses platinum resistance thermometers, the gold standard in temperature accuracy and reliability.

From the start, Bento Lab has been rigorously tested by our team of molecular biologists, research partners and independent testing houses. Bento Lab’s performance has been independently verified by scientists at world-leading research universities, institutes and commercial labs internationally on a broad variety of applications.

Bento Lab comes with a universal power adapter. You can use the lab internationally, with any national power supply grid, with a travel plug adaptor or by exchanging the plug cable for a standard plug cable.

We offer several options of plug types: A (USA and others), G (UK and others), F (Europe), and I (Oceania). Standard travel plug adaptors can be used with other plug socket types. You can find your local standard plug type here: https://www.worldstandards.eu/electricity/plugs-and-sockets/.

Yes, Bento Lab works with standard reagents and consumables, from 0.2mL PCR tubes to 1.5mL microcentrifuge tubes. With 32 wells, Bento Lab can accommodate four 8-tube strips for easier sample prep and PCR. Smaller PCR microplates (12–well, 24–well, or 32–well) should also be compatible.

Bento Lab is designed for portability, but it should be handled with the same care as a well-built laptop. It is not waterproof or drop-proof.

Our customers are using Bento Lab for fieldwork in many countries and improvised lab settings globally. Bento Labs are also being used in the teaching programs of a number of universities. As with any laboratory equipment, students should be instructed in the use of Bento Lab’s different modules before they use them, and they may need to be supervised.

To find out more about Bento Lab’s robustness and durability, read here.

In addition to your legal rights, we offer a free extended warranty for a year after purchase that covers costs internationally. You can also add an extended warranty of two or four years at the point of purchase. Find out more about our extended warranty here.

If you are not covered by an extended warranty, we also guarantee repairs at a reasonable cost. We want our products to have a long lifespan with you, and we will do our best to serve you.

We offer a Reasonable Repair Promise, ensuring that even outside warranty, repairs will always be supported at a fair cost. If you have any technical issues with Bento Lab outside of your warranty period, please get in touch immediately and we can discuss the costs of any repairs that may be needed.